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Developed by Nicole F. Smith | JMS Creative Leadership Solutions
The 90-minute EQ Impact® Labs are interactive, scenario-based learning experiences designed to deepen the application of emotional intelligence in real-world leadership contexts. Each Lab aligns with one or more of the four pillars of the EQ Impact® Framework—Self-Discovery, Emotional Mastery, Social Intelligence, and Relationship Building. This menu outlines available labs and key outcomes.
The Values Mapping Lab
Clarify your core values, see how they shape your behavior, uncover where misalignment is driving stress or conflict, and use your values as a real-time filter for confident leadership decisions.
Key Outcomes:
• Identify their core values and how those values drive behavior
• Spot where misalignment is creating stress, conflict, or indecision
• Use values as a real-time leadership filter
Aligned EQ Impact® Pillars: Self-Discovery pillar
*Highly recommended as values determine how you show up in life.
The Trust Lab
Rebuilding and sustaining trust across teams even after breakdowns.
Key Outcomes:
• Identify the drivers of trust and distrust
• Rebuild broken team dynamics
• Embed transparency into communication
Aligned EQ Impact® Pillars: ALL
The Communication Lab
EQ-driven strategies to improve clarity, tone, and emotional impact in leadership
communication.
Key Outcomes:
• Communicate with clarity and purpose
• Adjust tone and delivery using emotional cues
• Close the intent vs. impact gap
Aligned EQ Impact® Pillars: Social Intelligence, Relationship Building
The Empathy Lab
Expanding emotional range, perspective-taking, and cultural sensitivity in leadership.
Key Outcomes:
• Strengthen perspective-taking
• Lead with cultural and emotional awareness
• Respond compassionately without over-functioning
Aligned EQ Impact® Pillars: Social Intelligence, Relationship Building
The Boundaries Lab
How to set and maintain emotional boundaries as a leader without guilt or shame.
Key Outcomes:
• Identify signs of emotional overreach
• Set respectful and firm boundaries
• Model boundaries as leadership strength
Aligned EQ Impact® Pillars: Self-Discovery, Emotional Mastery
The Feedback Lab
Navigating courageous conversations and feedback loops with emotional intelligence.
Key Outcomes:
• Deliver feedback with emotional accuracy
• Receive feedback without defensiveness
• Use EQ to create a culture of growth
Aligned EQ Impact® Pillars: Social Intelligence, Relationship Building
The Conflict Navigation Lab
Using Social Intelligence to de-escalate tension and foster resolution in real time.
Key Outcomes:
• Interrupt reactive behavior patterns
• Use EQ to calm heated moments
• Lead others toward resolution
Aligned EQ Impact® Pillars: Emotional Mastery, Social Intelligence, Relationship Building
The Pause Lab
How to use silence and emotional space to regain power, presence, and clarity.
Key Outcomes:
• Harness the power of the pause
• Use emotional regulation tools in difficult conversations
• Build clarity into communication moments
Aligned EQ Impact® Pillars: Self-Discovery, Emotional Mastery
The Reset Lab
Real-time strategies for emotional regulation under pressure or in triggering moments.
Key Outcomes:
• Recognize emotional triggers early
• Apply practical reset tools in the moment
• Recover EQ quickly in live scenarios
Aligned EQ Impact® Pillars: Emotional Mastery
The Change Lab
Leading through crisis, chaos, uncertainty, transition, or organizational change with EQ.
Key Outcomes:
• Recognize EQ impact during change
• Lead with calm and clarity
• Reduce resistance through relational tools
Aligned EQ Impact® Pillars: Self-Discovery, Relationship Building
The Power Lab
Recognizing your leadership power, influence, power dynamics, and emotional presence
without overpowering others.
Key Outcomes:
• Understand your influence style
• Use presence without domination
• Balance assertiveness with empathy
Aligned EQ Impact® Pillars: Self-Discovery, Relationship Building




